This is the 4th in a 5-part series on The Daily Coffee Pro Podcast by Map It Forward with California coffee entrepreneur, Nick Kassouf from Tru Bru Coffee. With cafes in both California and Las Vegas, Nick employs over 60 staff and is feeling the current day challenges of staffing. In this series, we'll explore how to hire, maintain, and motivate staff in the current economic climate.
In this episode of the series, Nick shares how his perspectives on automation have changed as human labour has begun to impact his business in ways he didn't expect during and after the pandemic. He goes on to explain how this will impact things in the future.
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