EP 1018 Part 3 of 5 | What Actually Matters When Leading People? (Isabela Raposeiras)
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Episode Description
This is episode 3 of a 5-part series with Isabela Raposeiras, founder of Coffee Lab Brazil. In this series of The Daily Coffee Pro Podcast by Map It Forward, we’re discussing what’s changing about leading coffee businesses and why many of the systems, assumptions, and structures that built specialty coffee may no longer be serving the industry, or the people working in it.
In this episode, host Lee Safar, and Isabela explore what the real priorities should be when leading people in coffee businesses today.
The conversation challenges many of the traditional leadership models still dominating hospitality and café culture, particularly the belief that pressure, hierarchy, and burnout are simply part of building successful businesses.
Lee and Isabela discuss the responsibility leaders have to create psychologically safe workplaces, why emotional intelligence matters more than ever, and how many business owners still underestimate the impact leadership behavior has on staff retention, communication, and workplace culture.
Isabela also shares how Coffee Lab has approached leadership differently, why dignity and respect must be central to managing teams, and why younger generations entering the workforce are demanding something very different from previous generations.
This episode is a direct conversation about leadership, workplace culture, emotional responsibility, and the future of hospitality businesses.
Connect with Isabela Raposeiras and Coffee Lab here: