EP 1599 Part 4 of 5 | Why Old Leadership Models Are Failing (Isabela Raposeiras)
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Episode Description
This is episode 4 of a 5-part series with Isabela Raposeiras, founder of Coffee Lab Brazil. In this series of The Daily Coffee Pro Podcast by Map It Forward, we’re discussing what’s changing about leading coffee businesses and why many of the assumptions that built specialty coffee may no longer be serving the industry, or the people working inside it.
In this episode, host Lee Safar and Isabela explore what’s fundamentally changed about leading people in hospitality and coffee businesses over the last decade.
The conversation examines how younger generations entering the workforce are asking different questions about work, identity, balance, dignity, and leadership, and why many older leadership models are struggling to adapt.
Lee and Isabela discuss the emotional labor of leadership, why businesses can no longer rely on fear, pressure, or hierarchy to retain staff, and how the economic and social realities facing younger workers are reshaping expectations around employment altogether.
Isabela also shares why empathy, communication, and flexibility are becoming essential leadership skills in hospitality, and why many businesses are still resisting the reality that workplace culture now matters just as much as pay.
This episode is a thoughtful conversation about leadership evolution, generational change, emotional responsibility, and the future of work in coffee businesses.
Connect with Isabela Raposeiras and Coffee Lab here: